The Job is Simple
Bring Calm.
Select Title Fredericksburg is an anti-drama environment. We believe that our purpose is to bring calm to people’s lives through a quiet and efficient process that makes more room for the actual relationship. We can play a vital role in the stress level our clients feel, and so we gear everything toward this.
We have Positions Open!
Position Title: Escrow (Officer/Assistant)
If you are the kind of person who knows how to “package up the details” and gets satisfaction out of being the one who uses the phrase, “Oh, it’s all taken care of, you just rest easy.” then welcome to Select Title FBG, we’ve been waiting for you. We’re a small-crew title company in the Fredericksburg Texas Hill Country whose core purpose is to bring calm through the title process. Our industry is notorious for being complex and “hectic”, but, standing on the shoulders of strong technology and our quietly efficient process, things have changed. We’re always looking for the next Teammate, not necessarily trying to fill a certain seat. The right attitude and alignment with the existing team are the most valuable attributes when applying.
“Bring Calm”
We throw this phrase around a lot because it’s our ethos and what should characterize everything from your working experience here to what clients receive from us every single day. No drama, no chaos, just calm, some excellent humor and really clear communicating. We take a potentially complex process and make it look simple and straightforward.
Your attitude is paramount. Skills can be trained, so if you don’t meet every single qualification, you should still feel encouraged to apply. Folks who believe what we believe are usually able to empathize, but don’t get caught up in the emotions associated with business “frenzy”. Our clients can sometimes be stressed, and many of them have little to no understanding of what we do. So for us, it’s helping one another, as a cohesive team, to manage the details of a real estate transaction; informing the client as-needed to help them feel calm, and ultimately, creating the space for them to feel at ease.
A Select Title FBG attitude looks like:
Easy to smile, loves a good quippy joke now and then
All about the details, in love with taking a pile of papers and putting them exactly in the right order
Easy to talk to on the phone or in person
Knows how to send really straightforward email that communicates clearly but sounds really friendly
Able to empathize with people, but won’t get emotional about issues
Willing to work hard when things get busy, and take time off when it’s time to take a break!
Job Description
This is what we picture you doing. This may change somewhat as we get to know you and as you dive deeper into our business. But on your first day, we’ll be focused on the following:
Client communications. You’ll be emailing, phone-calling and welcoming people who come into the office. You don’t need to know all the answers (yet!) but you’ll be helping coordinate information to and from the right people.
Get your reading glasses out, because we’ll be having you review contracts, commitments and new orders. You’ll then help the team assemble these documents and double check them before a closing.
You’ll be a copilot to title officers who are working to resolve issues.. This may involve research on your part and also reaching out to people who have signatures or documentation that we need to get the transaction closed.
You’ll be the one prepping for the closing process and also picking up some post-closing tasks such as closing out accounts and sending checks to the various parties. You’ll be provided with a world-class collection of staplers and paper-clips for this part of the job.
Qualifications
We can’t stress it enough, but your primary qualification you have is your attitude and energy for bringing calm to everyone around you. We value having the right fit for our team, first and foremost. If you’re willing to learn, we can help you fill in any gap in your skillset. Generally, people will be well-prepared for this job will fit well in the following list:
High school diploma, equivalent (GED) or any amount of higher education
Understanding of how to quickly learn a new computer software and develop comfort in using it daily
Experience organizing documents and files
An aptitude for “the details” of things
Proficient in Microsoft Suite (Word, Excel, Etc.).
Experience in respecting confidentiality and using discretion (many things we cannot share with people who are outside of a transaction, including your dog)
Know how to dress and appear professionally
Able to work independently on designated tasks when all you have is a list of tasks.
Eager to accept direction on given assignments and work collectively as a team.
Totally at ease when things start to speed up!